The Chicago Music Consortium
All
Copyrighted material enforced by James McParland, J.D.
McParland & Phillips, LLC Chicago, Illinois
Nathaniel P. Fenson 607-206-9165 nfenson @ gmail . com
EDUCATION
Binghamton
University, State University of New York
Bachelor of Science in Computer Science
RELEVANT
EMPLOYMENT
Easy Buy, Binghamton, NY
Owner/Sole Proprietorship Fall ‘05 – present
· Troubleshoot server/client problems (hardware/software)
o Hardware issues with warranty repair for 60 mile radius for Dell, Vizio, Lexmark, and Samsung
o Software issues with all clients, ranging from basic viruses to sharing calendars to WAN/LAN
· Collaborated with Canadian Pacific, Coca Cola, Yellow Pacific, United Healthcare, STCR Business, Tier Foot Care Assoc, Gus’s Steakhouse, and Social Security Offices in Endicott & Binghamton
·
Campus
Representative for Dell.com, Summer ‘07- Spring ’08 (Sales Experience)
o
Represented, advertised, demonstrated, and explained Dell.com products and
services to colleges
o
Participated in Monster.com’s presentations at Delhi, Binghamton, Hartwick,
and others
Red Barn Computers Inc.
Sales Manager Winter ’08 - Spring ‘09
· Managed store inventory, produced sales reports and trained new employees
· Established business to business growth by seeking new business ventures
· Backup for help desk tier one, two, and three issues
Help desk tier 2 lead Spring ‘05 - Winter ‘08
· Troubleshoot issues concerning Exchange, network printers, domains, software packages, remote desktop connection, antivirus, antimalware, and systems upgrades
· Updated and maintained the network on campus by investigating infected and dead ports
· Trained new students on how to handle tier two onsite tickets
· Took initiative to decrease a security threat of a Social Security Number leak
Computer Center & Teacher Center,
JCHS
Computer Technician tier 1 Summer ‘02 - Fall ‘04
· Programmed a C++ username/password generator and maintained the database
· Problem analysis and found solutions to Ghost, install software builds, and upgrade hardware
· Helped teachers create media of higher quality and greater efficiency through computer technology
LEADERSHIP
CoRE’s Max
Over, Binghamton University
Event Host/Coordinator, Holodeck Manager Fall ‘04 - present
· Planned and organized a growth of an event from 30 to 200 people
· Processed improvements to change the financials from a loss of $250 biannually to a gain of $200
· Initiated sponsorships, implemented an admission cost and registered local companies for tabling
AWARDS AND
HONORS
· First student recipient of the Binghamton University ‘Star Award’: celebrating acts of exemplary service and ongoing dedication to the principles of quality service for BU employees
· Received a bonus from increasing Dell’s student and staff sales at Binghamton University by three times the expected amount
· Received Johnson City High School’s Computer Award (scholarship) senior year
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